We are continuing to focus on bring innovative training tools to call centers through our use of serious games. Our call center simulation and training tool is still available as a free demo at www.mypakragames.com/free_oranges/ Please contact me directly for additional information regarding this product. Our full suite of products includes the simulation"games", analytics regarding the game play decisions made, and learning management features that will allow supervisors and trainers to target their coaching and training interactions with the call center associates.
What else is new from PAKRA? We've recently begun development on our newest training product. This product is aimed at improving patient safety and reducing patient harm in the medical field. More updates on this product will be forthcoming!
In the meantime... Check us out on Twitter, Facebook, and YouTube. Just search for "PAKRA Games" and you find us.
Best wishes to all in the new year!
Michelle
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